Effective as of April 20, 2025
At Secret City Scavenger Hunts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and what choices you have.
Jump to a Section
- What Information We Collect
- How We Use Your Information
- Who Has Access to Your Information
- Cookies & Tracking
- Data Security
- Policy Updates
- Legal Jurisdiction
- Children’s Privacy
- Contact Us
1. What Information We Collect
We collect personal information that you voluntarily provide when you:
- Fill out an inquiry or booking form
- Communicate with us by email or phone
- Receive an invoice or service agreement
This may include:
- Your name
- Email address
- Phone number
- Company name
- Number of participants
- Event details (location, date, preferences)
We also collect anonymous website data via tools like Google Analytics to understand how people use our site and improve their experience.
2. How We Use Your Information
- Respond to inquiries and provide quotes
- Manage bookings and send invoices
- Customize and deliver your scavenger hunt experience
- Send reminders, confirmations, and follow-up emails
- Improve our website and services
We do not sell or rent your personal information to anyone.
3. Who Has Access to Your Information
Only trusted members of the Secret City team and third-party services we use (e.g., QuickBooks, and data stored directly on our website through Gravity Forms) have access to your data as needed to carry out our services. We are not responsible for the privacy practices of these third-party platforms and encourage you to review their respective privacy policies where applicable.
4. Cookies & Tracking
All data is processed and stored within the United States. Google Analytics collects anonymized usage data to help us understand how visitors interact with our site. This includes general metrics such as pages visited and referral sources, but does not include any personally identifiable information.
We use Google Analytics to understand how people use our website and to help improve our content and user experience. This tool may collect anonymized information such as what pages are visited and how users found our site.
We do not set tracking cookies on your browser, and we do not use third-party advertising or retargeting cookies.
5. Data Security
We take data security seriously and use trusted tools and industry-standard practices to safeguard your information. We are confident in our protective measures and remain vigilant in safeguarding your information against unauthorized access, misuse, or disclosure.
6. Policy Updates
We may update this policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this page periodically to stay informed about how we protect your data.
7. Legal Jurisdiction
All matters related to this Privacy Policy are governed by the laws of the State of New York.
8. Children’s Privacy
We occasionally conduct scavenger hunts for groups that include children under the age of 13. In these cases, we work directly with the adult or organization arranging the event. We do not collect personal information from children directly. Any information provided is submitted by an adult on the child’s behalf and is used solely for organizing and managing the event. This approach complies with the Children’s Online Privacy Protection Act (COPPA), which governs the collection of personal information from children under 13.
9. Contact Us
If you have any questions about this policy, please reach out:
Secret City Scavenger Hunts
adventure@secretcity.com
212-951-0140